All purchases at Bacalli are final. We encourage a careful review of product descriptions, precise measurements, and detailed imagery to ensure your selection embodies your expectations. Our connoisseurs provide comprehensive insights on each item's distinct attributes and any subtle nuances.

While returns and refunds are not standard, we may consider extraordinary circumstances at our sole discretion to uphold your satisfaction.

Each piece undergoes an exacting authentication process by our team of experts. If an item does not meet our rigorous standards of authenticity, we will facilitate its return and provide a full refund.

If you believe your item's authenticity is in question, please notify us within 24 hours of receipt with certification from a recognized authority. Upon verification, our concierge will seamlessly manage your return and refund.

For personalized assistance or inquiries, connect with our concierge at [email protected]. We are dedicated to exceeding your expectations.